You already know your abilities and your expertise, however your Customers don’t. You need to think about proving your expertise to them. After all your customers need to trust you and your ability to fix their problems. If you have got genuine reviews where they can see what other customers have written then that goes a long way to proving your expertise.
Following on from our recent post about Reputation Management, one of the key components is actually getting positive reviews from past/current customers. Its always been a tricky subject and one of the hardest things to achieve. Realistically you need a 3rd party system that makes it really easy for you to not only ask for reviews but for customers to actually write them.
Your Ideal Customers want to know that they can trust you and want to see that you have worked with similar customers. So when they carry out an online search they want to feel comfortable that you know what you are doing and that you are able to fix problems quickly, easily and without getting ripped off!
However if done well proving your expertise will become second nature. Its often about proving your expertise with past customers. Your potential customers will want to see that you have solved similar problems for other people and done it well.
More trust, enquiries, and revenue with customer reviews.
Authentic and genuine actual customer reviews are the most effective form of advertising. It enables you to build trust and convince your potential customers online.
With an investment of just 15 minutes per week in customer review management, your ideal customers will see the benefits every day – and your trades business will see an average 10% revenue uplift since signing up on ProvenExpert.com
Do You know what your Business reputation is? Its absolutely vital that for local trades and service Businesses to have a great reputation – especially online. Many heating/plumbing, electrical and HVAC businesses that service both consumers and businesses have no idea how they are being perceived. having a few negative comments can severely impact your business and the ability to get new opportunities to quote.
The great thing is that its easy to collect reviews in all manner of ways. You can send out invitations via survey cards, QR codes, Old style paper surveys, email links, social networks, the Facebook app, API interface, or with a personal access code. With so many options, you’ll get the feedback you need in no time at all, and when that is automatically uploaded to Google, Facebook Twitter etc. You will get Proven expert review star ratings which will push you up the search rankings. Find out for yourself by taking the tour and get yourself a free trial by clicking here or on the image below.
Your reputation as a Proven expert is important and if you can show your customers how great it is, then it makes complete sense. At a starting price of just £9.99/month it really is a no brainer. Don’t just take our word for it, take their free trial and give a go for yourself. After all isn’t it worth doing for just 15-minutes/week?